HWA Home Warranty Review 2025

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What Does Home Warranty of America Offer to Homeowners?

Imagine you've just moved into your dream home, complete with beautiful décor and everything perfectly arranged. Months later, you're settling in and starting to rebuild your savings after making the biggest purchase of your life. Then, out of the blue, an essential home system—like your heating—breaks down in the middle of winter. With a new mortgage and limited savings, you're faced with an unexpected and potentially overwhelming repair cost. Thankfully, you had the foresight to invest in a home protection plan from Home Warranty of America. This plan can cover the repair or replacement of major systems and appliances, helping you avoid such financial stress in the future.

What Does a Home Warranty Cover?

A home warranty typically covers the repair or replacement of the following systems and appliances, protecting homeowners from sudden expenses:

  • Central air conditioning systems
  • Central heating systems
  • Humidifiers
  • Interior electrical systems
  • Refrigerators
  • Plumbing systems
  • Water heaters
  • Ovens and stovetops
  • Dishwashers
  • Garbage disposals
  • Garage door openers

Pros & Cons

  • Check Icon No home inspection required for enrollment.
  • Check Icon Customizable plans and optional add-ons for unique systems.
  • Check Icon Affordable service call fees starting at $60.
  • Check Icon 24/7 customer service with fast claim handling.
  • Check Icon Covers a wide range of essential home systems and appliances.
  • Cancel Icon Certain limitations and exclusions may apply; reviewing the agreement is essential.
  • Cancel Icon Pre-existing conditions and improper maintenance may result in claim denial.

Optional Add-On Coverage

Home Warranty of America also offers a variety of add-on coverage options, allowing homeowners to customize their plans to fit specific needs.

  • Pool and spa systems
  • Well pumps
  • Septic systems
  • Water softeners
  • Limited roof leak coverage
  • Additional HVAC units
  • Second washer/dryer sets
  • Stand-alone freezers
  • Central vacuum systems
  • Smart home devices
  • Code violation coverage for repairs

Customer Service and Claims Process

HWA Home Warranty provides 24/7 customer support and a simple claims process. Homeowners can file claims online, via phone, or through the mobile app.

A network of pre-screened, licensed contractors is available to address service requests promptly and efficiently.

While most claims are handled quickly, some customers report delays due to regional availability and verification procedures.

Customer Reviews and Feedback

Customer experiences with HWA Home Warranty are generally positive, especially regarding comprehensive coverage and responsive contractors.

Some negative reviews mention claim denials related to exclusions or delays in service, emphasizing the importance of understanding the terms of coverage.

Comparison With Other Providers

HWA Home Warranty competes strongly with other home warranty companies due to its customizable plans, extensive coverage, and transparent pricing.

While some competitors may offer lower premiums, HWA’s combination of service quality, coverage flexibility, and add-on options make it a reliable choice for homeowners seeking peace of mind.

Why Use the Home Warranty App?

Home Warranty of America offers a mobile app for quick and convenient claims management and service scheduling.

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Frequently Asked Questions (FAQs)

How long do HWA Home Warranty plans last?

Plans are generally annual with options to renew. Coverage starts 30 days after purchase.

How do I file a claim with HWA?

Claims can be submitted online, by phone, or via the mobile app 24/7. A licensed contractor will be assigned to resolve your issue promptly.

Are pre-existing conditions covered?

No, pre-existing issues and improper maintenance are not covered, but normal wear and tear on covered items is included.

What is the service call fee?

Service call fees typically range from $50 to $100 per visit depending on your plan and location.

Are add-ons available?

Yes, optional add-ons are available for pools, spas, septic systems, additional HVAC units, and other specialty items.

Are there age restrictions on covered appliances or systems?

No, HWA has no age restrictions on covered appliances or systems, and no inspections are required prior to purchasing a home or appliance protection warranty. The items must be in working condition at the time of purchase.

What is Premium Coverage?

Premium Coverage is an optional add-on that protects equipment not covered by typical home warranty contracts. For example, traditional home warranty coverage for a dishwasher does not cover racks, baskets, rollers, and door seals, but Premium Coverage does cover these components.