Choice Home Warranty Review 2025

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What Does a Home Warranty Offer to a Homeowner with Choice Home Warranty?

Owning a home is a significant investment, and unexpected breakdowns can be a financial burden. A home warranty helps mitigate these costs by covering essential systems and appliances. With Choice Home Warranty, you can protect yourself from the stress of sudden repairs or replacements, ensuring peace of mind.

What Does a Home Warranty Include with Choice Home Warranty?

Choice Home Warranty offers two comprehensive plans that cover a wide range of home systems and appliances, including:

  • Plumbing System
  • Electrical System
  • Water Heater
  • Oven/Range/Stove
  • Cooktop
  • Built-in Microwave
  • Dishwasher
  • Garbage Disposal
  • Ductwork
  • Garage Door Opener
  • Ceiling and Exhaust Fans
  • Sump Pump (Permanently Installed)
  • Air Conditioning System (2 Units)
  • Heating System (2 Units)
  • Refrigerator
  • Clothes Washer
  • Clothes Dryer

Pros & Cons

  • Check Icon Comprehensive coverage for major home systems and appliances.
  • Check Icon First month free and flexible annual payment options.
  • Check Icon High per-item coverage limits, typically up to $3,000.
  • Check Icon User-friendly mobile app and 24/7 claim filing.
  • Check Icon No home inspection required to start coverage.
  • Cancel Icon Flat $100 service fee per claim in most areas.
  • Cancel Icon Some claims may be denied for preexisting conditions or lack of maintenance.

Add-On Coverage Options with Choice Home Warranty

To further customize your plan, Choice Home Warranty allows you to purchase the following add-ons at an additional charge:

  • Well Pump
  • Septic System
  • Septic Pumping
  • Water Softener
  • Sump Pump
  • Additional A/C System
  • Additional Heating System
  • Additional Water Heater

Customer Service and Claims Process with Choice Home Warranty

Choice Home Warranty offers 24/7 customer service, allowing homeowners to file claims at any time. The claims process is straightforward, and technicians are dispatched promptly to address issues.

The company has a network of pre-screened contractors who are dispatched to service requests, ensuring quality and reliability.

Customer reviews highlight the professionalism and efficiency of the service team, with many claims being resolved quickly.

However, some customers have reported delays in service and issues with claim denials, particularly concerning coverage limits and exclusions.

Customer Reviews and Satisfaction with Choice Home Warranty

Customer satisfaction with Choice Home Warranty is generally positive, with many homeowners appreciating the comprehensive coverage and responsive service.

Ratings on platforms like Trustpilot and ConsumerAffairs reflect a mix of experiences, with some users praising the company's efficiency and others expressing concerns over claim denials and service delays.

It's important for prospective customers to carefully review the terms and conditions of the service agreement to understand coverage limits and exclusions.

Comparison with Competitors

When compared to other home warranty providers, Choice Home Warranty stands out for its extensive coverage options and customizable plans.

While some competitors may offer lower service call fees or more extensive add-on coverage, Choice Home Warranty's balance of cost and coverage makes it a competitive choice for many homeowners.

It's recommended to compare multiple providers and plans to determine the best fit for your specific needs and budget.

Protect Your Home with Ease

The Choice Home Warranty mobile app makes managing your home protection effortless. File and track claims, schedule repairs, and access plan details instantly from your smartphone—available for both iOS and Android.

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Frequently Asked Questions (FAQs)

How long do Choice Home Warranty plans last?

Most plans last for 12 months with the option to renew annually. Some promotions and special offers may extend coverage to multiple years. Customers can choose to pay monthly or annually, with annual payments often providing the best overall savings.

What systems and appliances are covered?

Choice Home Warranty’s plans cover key systems and appliances such as air conditioning, heating, plumbing, and electrical systems, along with kitchen appliances like the refrigerator, dishwasher, and oven. Optional coverage is available for specialty items like pools, septic systems, sump pumps, and well pumps.

How much does it cost to use the warranty?

Each service call typically costs a $100 flat fee, which is paid directly to the technician at the time of service. This fee covers diagnostics and repairs for all approved claims, with no hidden costs.

Are there any exclusions or limitations?

Like most home warranty providers, Choice excludes coverage for preexisting conditions, items still under manufacturer warranty, improper installation, or lack of maintenance. Each plan includes detailed terms outlining limits, caps, and exclusions, so it’s best to review your sample contract before purchasing.

Can I customize my plan?

Yes. In addition to the Basic and Total plans, you can customize coverage by adding optional protection for pools, spas, well pumps, and more. This allows homeowners to tailor their plan to fit their specific needs and home features.

Is Choice Home Warranty available nationwide?

Choice Home Warranty provides coverage in most U.S. states. In California, service contracts are administered through the Home Service Club of California (HSCCA) under separate terms to comply with state regulations.

How do I file a claim?

Claims can be filed 24/7 through the Choice Home Warranty online portal or mobile app. Once submitted, a local technician is assigned to diagnose and repair the issue. Customers can track claim status in real-time and receive updates until the repair is complete.